Last updated: October 19, 2026

Affordable Transfer LLC ("Affordable Transfer," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use and protect information when you visit our website, request a quote, contact our crew or use our services. It also explains your separate choices about service and marketing text messages.

1. Information we collect

We collect information you choose to provide through quote forms, phone calls, text messages and email. This can include your name, phone number, email address, project city, service address, the items you need removed, timing and access details, and photos you choose to share. Our basic website quote form asks for your name, phone number, city and a brief project description. Email and additional service details are optional.

When you submit a form, we record your contact preference and your separate choices about service and marketing text messages. For each SMS category you choose, we retain its consent date and time, the disclosure you agreed to, its version and the source page associated with the request. Providing your phone number alone does not give permission for ongoing or automated text messages.

We also process limited information needed to operate the website, understand how visitors found us and protect forms from misuse. This can include the page where your visit began, referring website, campaign tags, submission time and submission reference. See section 5 for more about browser storage and form protection.

2. How we use your information

We use the information you provide to:

Review your project and prepare or follow up on a quote;
Discuss service availability, accepted items, access and pricing;
Arrange appointments and provide service updates;
Respond to questions and customer-support requests;
Send special offers, discounts and seasonal service reminders only when you independently opt in to marketing texts;
Maintain service records and your contact and consent preferences; and
Protect our website from misuse and improve how we respond to requests.

A quote request allows us to follow up about that request. SMS enrollment is a separate choice. If you leave the service-text checkbox unchecked, the website request indicates phone-call follow-up rather than permission for quote or service texts, even if you choose marketing texts. You can also contact us by email.

3. SMS and text-message privacy

Two separate messaging choices

The Affordable Transfer LLC Service Updates program is for non-marketing messages about quotes and quote follow-ups, scheduling, appointment reminders, service updates and customer support.

The Affordable Transfer LLC Offers program is for marketing messages about special offers, discounts and seasonal service reminders. It requires its own separate opt-in. Permission for service texts does not authorize marketing texts, and permission for marketing texts does not authorize quote follow-ups or other service texts.

Your independent opt-in choices

Our quote forms provide two separate, optional checkboxes: one for service texts and one for marketing texts. Neither checkbox is preselected. You can choose neither, either one or both, then submit the form. Each choice applies only to its described category. A phone number is optional. Provide either a phone number or email address for follow-up. A phone number is needed if you choose either text-message option, and neither SMS consent is required. Consent to either program is not a condition of purchase or of requesting a quote.

By opting in to either program, you confirm that you are at least 18 years old, are a U.S. recipient and are the account holder or authorized user of the mobile number you provide. Sending us a text or project photo starts a conversation about that inquiry; it does not by itself enroll you in ongoing or automated service texts or marketing texts.

Frequency, rates, opting out and getting help

Message frequency varies for both programs. Service-text frequency depends on your request, appointments and service activity; marketing-text frequency depends on the offers and seasonal reminders available. Message and data rates may apply to messages sent to or from you, including photo messages, depending on your mobile plan.

Reply STOP to any program message to unsubscribe from SMS messages from us. One final confirmation will acknowledge the opt-out. Further service and marketing texts will stop; STOP is not treated as an opt-out from just one category. An existing opt-out remains in effect until valid renewed consent is recorded and the messaging service permits re-enrollment. Submitting a new form, checking a box or entering your number does not automatically clear a prior opt-out. Reply HELP for assistance, email andrew@affordtransfer.com or call (209) 353-2514. You can also contact us to update your preferences.

Mobile information and consent are protected

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Text messaging originator opt-in data and consent are not sold, rented, traded or shared for anyone else's independent use. The only service-provider access to this data is by messaging aggregators and providers of the text-message services needed to deliver and administer our messages on our behalf. This includes our customer-management platform when it performs those messaging functions. These providers may use that access solely to support our messaging service, not for their own marketing or promotional purposes. SMS opt-in data and consent are excluded from the general information-sharing categories below.

Read the complete SMS program terms for eligibility, carrier availability, support and opt-out details.

4. Service providers and information sharing

We do not sell, rent or trade your personal information. We use service providers for website hosting, customer management, communication and related business support. Our customer-management platform is GoHighLevel. We provide these providers only the information needed to perform services for Affordable Transfer.

Outside the SMS data protections above, we may disclose information when required by law or to address fraud, security incidents or a threat to someone's safety. We do not authorize service providers to use your contact details for their own marketing. The SMS opt-in and consent restrictions in section 3 apply regardless of any general sharing provision in this policy.

5. Browser storage and website information

Our quote form uses browser session storage to remember limited referral information during your visit, such as your landing page, referring website and campaign tags. It does not store your name, phone number, email address or project description in browser storage. You can clear or restrict session storage through your browser settings; doing so may prevent us from associating your request with its referral source.

The quote-request service uses submission references, processing status, timestamps and one-way identifiers to limit repeated submissions and misuse. A network address may be processed to create a one-way identifier for rate limiting; the quote-request records do not store a raw network address. Website hosting providers may separately process technical connection information to operate and secure their services.

We do not currently use Google Analytics or Google Tag Manager on this website. If we introduce additional tracking that changes how we handle personal information, we will update this policy and provide choices where required.

6. Photos and external links

Our text and photo links open your device's messaging app addressed to our public business number. You choose whether to send a message and attach photos. Those attachments travel through your messaging provider; they are not uploaded by the website form. Please share only images relevant to your project and avoid personal documents, financial information or other sensitive details.

Our website may link to other organizations or resources. Their websites and services have their own privacy practices. This policy applies to information handled by Affordable Transfer.

7. Retention and security

We retain information for as long as reasonably needed to respond to your request, provide services, maintain appropriate business and consent records, resolve disputes and meet applicable legal obligations. We may retain limited opt-out information so that we can continue honoring your request not to receive messages.

We use reasonable administrative and technical safeguards to protect personal information, including secure website connections and restricted access to our business systems. No internet transmission or storage system is completely secure, so we cannot guarantee absolute security. Avoid sending sensitive personal information through quote descriptions or text messages.

8. Your choices and privacy requests

You may contact us to ask about the personal information we hold, request access to or correction of it, or request its deletion. We may ask for information needed to verify your identity and respond securely. We will handle requests as required by applicable law; some records may need to be retained for service, legal or recordkeeping reasons.

Withdrawing SMS consent does not prevent you from requesting a quote or using our services. Call or email us to arrange another way to communicate. If your mobile number changes, please let us know so that we can update your record.

9. Children and changes to this policy

Our website and services are intended for adults, and both SMS programs are limited to U.S. recipients age 18 or older. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, contact us so that we can investigate and remove it as appropriate.

We may update this policy as our services or privacy practices change. The date above identifies the latest revision. A policy update does not replace any new SMS consent that may be required.

10. Contact us

For questions about this policy, your information or communication preferences, contact:

Affordable Transfer LLC
Modesto, California
Email: andrew@affordtransfer.com
Phone: (209) 353-2514

Privacy Policy